Contact Center


Afni transforms its recruitment strategy and doubles its volume of weekly hires with Talkpush

Connecting with Candidates Where they Are: IQor Designs an Omnichannel Experience
Strengthening the Recruitment Process with Talkpush’s Omnichannel Capabilities

Cynthia Maslian
Director of Talent Acquisition
“For us, Talkpush’s integration and omnichannel capabilities is a great asset. Being able to connect with our candidates is a great asset.”

The Digital Candidate Experience: How Transcom Reduced Cost-per-Hire by 73%
Reimagine Online Applications and Candidate Experience with Talkpush

Jun Abo
VP of Talent Acquisition
“For me, it was critical to choose the right partner. Someone who’d be able to share our vision of the solution as a whole and that’s exactly what Talkpush has delivered”


Afni transforms its recruitment strategy and doubles its volume of weekly hires with Talkpush
Embracing social sourcing and fully automated digital recruitment workflows.

Marvin Vinluan
Strategic Sourcing and Recruitment Marketing Director
As a global contact center, Afni helps brands cultivate meaningful and successful relationships with their customers. Faced with countless manual recruitment processes, which slowed down their hiring rate, Afni decided to connect with Talkpush. This partnership helped the company transition from a manual recruitment approach to a fully digitized process.
Retail


From 100 to 20,000 Monthly Candidates. Delivering a more seamless candidate experience with the help of Talkpush.

Going from 75% to 92% of Completed Applications
Reducing hiring cycles with immediate responses and automatic pre-screening
“Automating parts of our process and putting humans in control of that automation allows us to focus on what is actually important.”
Digital Solutions



How Concentrix Managed a 16-fold increase in candidate volume with the help of their recruiting digital assistant Coco





TaskUs leans on automation to drive hiring ramp-ups while delighting candidates
Improving candidate experience by boosting engagement

Kavita Handa
Recruitment Director of Southeast Asia, TaskUs
“We wanted our applicants to engage and have ridiculously great conversations with our chatbot, TUVA (TaskUs VirtualAssistant), as if they were just speaking with a real human. For Us to achieve that, we needed TUVA to be fun and friendly.”

How Concentrix Managed a 16-fold increase in candidate volume with the help of their recruiting digital assistant Coco
Using automation to speed up recruitment and deliver excellent candidate experience.

Rox Banaag
Digital Sourcing Supervisor, Concentrix
“Before Talkpush, I was doing all of the legwork, and manual tasks like harvesting the leads and responding to inquiries on our Concentrix page. It was really time-consuming. I can now delivera much larger volume of qualified leads than before.”

How Alorica Processed 2X the candidates in Half the Time
Creating a “fun and worthwhile hiring experience” for candidates and recruiters

Marvin Vinluan
Strategic Sourcing and Recruitment Marketing Director
“We needed to find a more efficient way to process candidates. With the help ofTalkpush, we were able to use a QR code that made our signup process easier andconvenient for both our recruiters and our applicants.”

Genpact doubles recruiter productivity with Talkpush
Connecting to candidates on a massive scale and reducing time to hire

JX Balderas
Sourcing Recruitment Manager, Genpact Philippines
"Talkpush is a great help in our recruitment process. It makes the work of the recruiters less complicated because it is already screening for minimum qualifications. It also helps us connect with our candidates on a massive scale."
Finance
With Automation, BAC Cut Hiring Costs 14X and Sped Up Screening Process 6X
Connecting with a Broader Talent Pool Regionally Using AI and Automation
"We realized that we needed to create a better candidate experience and felt that one of the best metrics for us to focus on was the application processing time, and the time to respond to candidates, which needed to improve drastically."
Staffing
How Social Media Became an Integral Part of PSG’s Recruitment Process
PSG increased their completed applications from 37% to 85% in six months.
"We wanted to find a differentiator for us in terms of getting in touch with potential candidates and our sourcing efforts."
Healthcare


Shearwater Health accelerates hiring from its referral programs by 261% using Talkpush


Shearwater Health accelerates hiring from its referral programs by 261% using Talkpush
Omnichannel candidate engagement strategy for improved hiring results

Kavita Handa
Recruitment Director of Southeast Asia, TaskUs
Clinical process outsourcing company, Shearwater Health, hires hundreds of healthcare professionals. With the help of Talkpush, they improved they reduced the volume of inquiries during recruitment and grew the performance of their referral programs by 261%.
Campus
How iCollege Increased their Completion Rate by 26%
iCollege Provides a Unified Experience to all Future Students with Talkpush Automation
“The Talkpush Customer Success team has provided guidance every step of the way and we’re currently planning on integrating the platform with our ATS to make it more convenient for our team.”