40% more candidates engaged: Walmart's success with TalkScore application ranking system

The challenge: simplifying talent selection for frontline workers across five countries

With over 1,800 stores across Central America and over a million job applicants annually, Walmart faced a monumental task: ensuring a seamless, unbiased, and efficient recruitment process. Previously reliant on conventional technical assessments, they encountered challenges like low completion rates, slow feedback loops, and a lack of actionable insights for hiring decisions.

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The transition: A Smarter, Data-Driven Approach to Assessments

In 2023, Walmart partnered with Talkpush to implement the TalkScore Ranking System. This cutting-edge solution replaced traditional assessments with a more dynamic and intuitive scoring mechanism.

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TalkScore evaluates candidates across multiple dimensions:

1. Technical proficiency: Providing real-time assessments tailored to specific job roles.
2. Behavioral insights: Using structured data to gauge soft skills and cultural fit.
3. ‍Geolocation matching: Prioritizing candidates closest to job sites, reducing commuting issues and turnover risks.

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Why TalkScore works

Unlike traditional assessments, which often rely on generic tests and manual reviews, TalkScore delivers:

• Real-Time feedback: Candidates receive immediate scores, keeping them engaged.
• Scalable processes: Walmart’s talent acquisition team manages over 700,000 monthly interactions with minimal manual intervention.
• ‍Unbiased results: Automated evaluation eliminates human error and bias, fostering equitable hiring practices.

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Results

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Like Walmart and many other forward-thinking companies, you can transition to a superior candidate experience and trust the best predictor of performance.

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