How Genpact Boosted Recruiter Productivity and Cut Time to Hire by 50% with Talkpush

Genpact, a global professional services firm with over 25 years of experience and more than 100,000 employees worldwide, is a leader in digital transformation, data excellence, and operational efficiency. The company’s commitment to helping businesses run better has earned it a reputation for innovation and success. In the Philippines, where Genpact continues to grow, the challenge was clear: process high volumes of applications while scaling their hiring efforts to meet increasing demands.

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The Challenge

To support its rapid expansion, Genpact needed to handle large-scale recruitment operations without overburdening its hiring team. Traditional methods, such as manual candidate screening and delayed responses, were slowing down the process. With time-to-hire stretching to 7 days and recruiter productivity not keeping pace, the firm required a more agile and responsive solution to meet its growth targets efficiently.

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The Results

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By leveraging Talkpush’s automation capabilities, Genpact transformed its recruitment process, enabling them to scale their operations effectively and maintain their growth trajectory in a competitive talent market.

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"Talkpush is a great help in our recruitment process. It makes the work of the recruiters less complicated because it is already screening for minimum qualifications. It also helps us connect with our candidates on a massive scale."

JX Balderas

Sourcing Recruitment Manager, Genpact Philippines

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