Infosys BPM triples referrals with Talkpush

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Before Talkpush, Infosys’ recruitment operations spent valuable time on resource-intensive sourcing channels such as in-person career fairs, candidate referrals, using a dedicated email inbox and expensive staffing vendors, which significantly drove up the average cost per hire.

By implementing automated engagements with Talkpush, including a Messenger chatbot interaction and real-time notifications, Infosys was able to optimise its recruitment process and achieve a 4x increase in total lead volume and a 3x increase in referral hiring volume.

Results

With Talkpush, Infosys increased its sourcing activity from Meta (Facebook + Instagram) and implemented automatic candidate pre-screening. This resulted in 4X its monthly applications from under 1,000 to 4,000 in just 90 days while maintaining a high contact rate.

See how Infosys was able to achieve a 46% contact rate for its social media leads, easily track and reward the best referrers, and improve the effectiveness of its Employee Referral Program.

3x

The share of ERP hires

3X

The total volume of leads processed

+30%

In the total volume of annual hires

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All Client Stories

Ready to level up your recruitment?

Let’s jump on a call and explore how Talkpush can help your team.

Get a demo

“Talkpush revolutionized our hiring process, enabling 24,000 hires in just 75 days with 90% recruiter adoption. With AI-driven automation and WhatsApp, we’ve cut manual tasks and improved efficiency—71% of candidates now complete applications in under 10 minutes.”

Vanessa Zafra

National Talent Strategy Manager for Coppel

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“Talkpush powers our chatbot Ava on Messenger and our careers page. It’s been critical in handling 10x more candidate interactions during the pandemic and beyond. The automation freed up our team to focus on engaging with top talent—and it’s helped us move into the next era of recruitment.”

Marvin Vinluan

Director - Sourcing and Recruitment Marketing, Alorica

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“Since using Talkpush, our team has saved over half of the time spent processing candidates, increased our hiring rate, and streamlined processes we struggled to optimize.They really are a great partner for us!”

Jackie Barrios

Vice President of Human Resources for Genpact

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“With Talkpush, we scaled to 4,000 hires in 2 weeks—without burning out our recruiting team. Automating pre-screening, assessments, and document collection let our recruiters focus on closing talent fast. It’s not about cutting jobs—it’s about putting people where they matter most.”

Flo Navarro

Regional President, iQor

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“I'm a fan of Talkpush, not only for the tool, but also for how they build relationships with their customers.”

Anna Pinaroc

Vice President of Recruitment

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“Partnering with Talkpush helped us cut time-to-hire by 32% and reduce recruitment costs by ₱425,000 per month. With automation, real-time tracking, and a unified platform, we transformed the hiring experience for over 2,000 stores—and gave our recruiters their time back.”

Chat Trinidad

AVP of HR, Alphamart Philippines

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“78% of our hires now come from referrals—powered by a seamless, tech-enabled process built with Talkpush. From document validation to voice assessments, automation helped us cut cost-per-hire to just $85 and slash offer dropouts by 18%. It’s been a game-changer for scale, speed, and trust.”

Vishesh Raj

Head of Talent Acquisition, Genpact Philippines

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“Talkpush has automated our initial candidate greeting and assessment using chatbots, which greet applicants and guide them through the process. This has helped us focus in-person interviews on qualified candidates, boosting our hire rate.”

Marvin Vinluan

Director - Sourcing and Recruitment at Alorica

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