Infosys BPM triples referrals with Talkpush

Before Talkpush, Infosys’ recruitment operations spent valuable time on resource-intensive sourcing channels such as in-person career fairs, candidate referrals, using a dedicated email inbox and expensive staffing vendors, which significantly drove up the average cost per hire.

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By implementing automated engagements with Talkpush, including a Messenger chatbot interaction and real-time notifications, Infosys was able to optimise its recruitment process and achieve a 4x increase in total lead volume and a 3x increase in referral hiring volume.

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Results

With Talkpush, Infosys increased its sourcing activity from Meta (Facebook + Instagram) and implemented automatic candidate pre-screening. This resulted in 4X its monthly applications from under 1,000 to 4,000 in just 90 days while maintaining a high contact rate.

See how Infosys was able to achieve a 46% contact rate for its social media leads, easily track and reward the best referrers, and improve the effectiveness of its Employee Referral Program.

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