Since 2018, Concentrix has been partnering with Talkpush to deliver a more seamless candidate experience from the first click on an application to the first day of work.Concentrix wanted to improve their processing rate, and to move from a manual to a 99% automated workflow at the front of the funnel.
Concentrix wanted to deliver an uninterrupted candidate experience from the moment they apply until they are being interviewed. This meant integrating Talkpush with Facebook, Workday, job boards, and with their assessment tool, Aspiring Minds.
Using chatbot Coco powered by Talkpush, Concentrix pre-qualifies leads to ensuremaximum completion and conversion rate.
“Before Talkpush, I was doing all of the legwork, and manual tasks like harvesting the leads and responding to inquiries on our Concentrix page. It was really time-consuming. I can now delivera much larger volume of qualified leads than before.”
By leveraging the capabilities of Talkpush powered cahtbot, Coco, Concentrix is benefiting from the power of social media recruitmentleveraged through automation. Now they can process candidates faster. They went from processing an average of 1,500 leads per month from Messenger to an average of 25,000, a 16x increase!