Since 2018, Concentrix has been partnering with Talkpush to deliver a more seamless experience to candidates from the first click on a job ad to the first day of work. The company needed to move from a manual to a 99% automated recruitment workflow so as to achieve 100,000 annual hires.
This meant integrating Talkpush with social sourcing channels like Facebook, job boards, and also Workday, and their assessment tool, SHL. This will also require digitizing their onboarding process.
By leveraging recruitment chatbot Coco, the recruitment team at Concentrix was able to speed up lead processing, improve job application completion by 100% and also improve the productivity of the onboarding team by 52%.
“Before Talkpush, I was doing all of the legwork, and manual tasks like harvesting the leads and responding to inquiries on our Concentrix page. It was really time-consuming. I can now delivera much larger volume of qualified leads than before.”
“Before Talkpush, I was doing all of the manual tasks like harvesting the leads and responding to inquiries on our Concentrix page. It was time-consuming.With Talkpush we can import leads in real-time and export data from the CRM for custom analysis with just a click. I can now deliver a much larger volume of qualified leads than before.”
Concentrix integrated all its sourcing channels with Talkpush and captures all leads, driving faster processing and pre-screening which doubled the job application completion rate. The company also digitised its onboarding process which increased the onboarding team’s productivity by 52%!