Increase candidate retention with personalized onboarding: The ultimate guide

In an environment where only 12% of employees rate their companies positively for an effective onboarding process, the importance of this initial phase of talent acquisition is unquestionable. This is the first impression candidates get of how your company operates and treats its employees.

A well-executed onboarding process not only creates a positive first impression but also lays the foundation for a long-term relationship with your employees. This is especially crucial considering that up to 50% of employees may leave the company within their first 18 months, according to SHRM, which indicates pressure on resources and the bottom line.

In this article, we will explore how to elevate this initial process to effectively increase candidate retention in high-volume recruitment processes.

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Talent acquisition on social media and automated onboarding

The rise of automated onboarding

Competitive companies have recognized the value of automation to streamline the onboarding process. Today's candidates expect immediate responses and often turn to the HR department for guidance. Automating routine tasks such as providing instructions, capturing additional information, and validating documents through OCR can free up your HR team to focus on more strategic activities.

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Key benefits of automation:

• Keeping the new employee engaged: Automated welcome messages and videos from teammates, managers, and leaders can help new employees feel a sense of belonging and excitement about their new role.
• Protecting the company’s brand: A poor onboarding experience can quickly become public knowledge, causing significant damage to the company’s reputation. This also has a domino effect on organizational culture and financial outcomes.
• An AI Assistant for every hire: Use AI to guide new employees through the onboarding process, answering their questions in real-time and collecting documentation and feedback.
• Data-driven growth: Automated systems can provide critical data and insights that can be used to improve your onboarding processes over time.
• Cost and time savings: Automation can save significant time. Our clients have saved hundreds of work hours by eliminating manual document verification and automating notifications and reminders.
• Reduction in turnover and absenteeism: Our clients have experienced a 77% decrease in turnover within three months and a 75% reduction in absenteeism, demonstrating the real impact of effective onboarding.

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Investing in the right HR Software

When it comes to onboarding, investing in the right HR software is not just a budget item—it’s a strategic decision that can significantly impact your organization’s efficiency and candidate experience. Here’s why Talkpush’s Onboarding Solution could be the game-changer you’ve been looking for:

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AI-Powered document collection and processing

‍With Talkpush, all new employee information and documents are tracked in a centralized location. Leveraging the power of OpenAI’s ChatGPT and OCR technology, Talkpush revolutionizes document management, offering instant document verification and real-time status updates.

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Digital signatures with DocuSign

‍Talkpush’s integration with DocuSign simplifies contract creation and submission, allowing candidates to sign documents from anywhere in the world while keeping all files in one place.

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24/7 Interaction

‍Talkpush’s conversational AI is designed to provide instant answers to frequently asked questions and engage new employees through email messages and reminders. This ensures new hires are well-prepared and excited for their first day.

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Seamless integration with your ATS

‍Eliminate double data entry by integrating Talkpush with your ATS. This not only makes the process more efficient but also enhances the candidate experience by eliminating unnecessary steps.

By incorporating these advanced features into your onboarding process, you’re not only making life easier for your HR team but also significantly improving the candidate experience, laying the groundwork for higher retention and long-term success.

To learn more about retention and onboarding, click here.

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Structuring the onboarding process

The period between accepting a job offer and the start date is often overlooked. With proper planning, this time can be used to handle administrative tasks, allowing for more quality in-person interactions once the employee starts.

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Ongoing reviews

The heart of retention lies in continuous feedback and support, which should be a cornerstone of your onboarding program. This not only helps to address any early issues but also helps to build a relationship with the new employee. Collecting feedback throughout the process allows you to make real-time adjustments and improvements.

Employee Engagement: Regular reviews keep employees engaged and make them feel valued.

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Key takeaways:

• Automated onboarding is no longer a luxury but a necessity.
• Investing in comprehensive HR software has long-term benefits.
• Structured pre-onboarding and continuous reviews are crucial for employee retention.
• Seamless integration with your ATS is the final piece of the puzzle for an efficient onboarding process.

By implementing these strategies, you’re laying the foundation for a fruitful and lasting relationship.

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Take the next step in transforming your onboarding process

You’ve seen the statistics, understood the benefits, and read about the features that make an exceptional onboarding process in talent recruitment. Now it’s time to act.

Don’t become another statistic of ineffective onboarding and high turnover rates.

Experience the transformative power of a personalized and automated onboarding process with Talkpush.

Click here to schedule a demo and see how our platform can revolutionize your onboarding process, increase candidate retention, and prepare your organization for long-term success with the best recruitment tool.

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